WORK AT KCP DYNAMICS

Careers

At KCP Dynamics we are always interested in speaking with prospective Team Members who share our Core Values of Integrity, Commitment, Excellence and Teamwork. While we are seeking to add team members in our open positions or vacancies, we welcome the opportunity to learn about you as we often identify new opportunities based upon the connections we make. With our offices located in over five countries and our clients located globally, we have opportunities all over the world.

If you are interested in one of our open roles below, we encourage you to submit your resume to hr@kcpdynamics.com with the title of the position as the subject for review.

If you are interested in learning more about opportunities with us, we invite you to submit your resume to hr@kcpdynamics.com with “Opportunities with KCP” as the subject for our review.

NAV Training, Support and Implementation (TSI) Specialist (Bogota, CO)

The Training, Support and Implementation (TSI) Specialist provides technical support to customers, answering complex questions on function and usage of MS Dynamics NAV software and the clients’ related business process. The Specialists are the primary liaison between KCP Dynamics and our clients’ software users. Each TSI Specialist works as a part of our office-based teams to provide quality, robust support for our clients. Some specialists will provide training remotely and on-site with the occasional participation implementations.

  • Responsible to know and follow KCP TSI support processes to deliver globally consistent support
  • Be an active member of the regional team and sometimes participate in global special-issue teams
  • Manage support tickets with respect to priority, technical knowledge, and support knowledge
  • Provide information about tickets to managers as requested for reporting
  • Based upon needs of our clients and Specialist skills. participate in implementation projects or provide onsite support
  • Based upon needs of our clients and Specialist skills, provide onsite or web training
  • Working with our other offices, for some clients we need to provide 24X7 coverage. For this reason, you will be asked to participate in the coverage.
  • Other duties as assigned

Travel: 0% to 50%, depending upon office and business environment

Required Skills & Experience

  • Spoken and written English and Spanish skills are required
  • NAV experience of 1-10 years
  • Ability to resolve application problems and communicate the results
  • Good interpersonal and communications skills.

Desired Skills & Experience

  • Other language skills are a plus
  • College degree in Business, Accounting, IT systems, or equivalent
  • Help desk experience
  • Ability to prioritize multiple tasks

AX Training, Support and Implementation (TSI) Specialist (Bogota, CO or Santo Domingo, DR)

The Training, Support and Implementation (TSI) Specialist provides technical support to customers, answering complex questions on function and usage of MS Dynamics AX software and the clients’ related business process. The Specialists are the primary liaison between KCP Dynamics and our clients’ software users. Each TSI Specialist works as a part of our office-based teams to provide quality, robust support for our clients. Some specialists will provide training remotely and on-site with the occasional participation implementations.

  • Responsible to know and follow KCP TSI support processes to deliver globally consistent support
  • Be an active member of the regional team and sometimes participate in global special-issue teams
  • Manage support tickets with respect to priority, technical knowledge, and support knowledge
  • Provide information about tickets to managers as requested for reporting
  • Based upon needs of our clients and Specialist skills. participate in implementation projects or provide onsite support
  • Based upon needs of our clients and Specialist skills, provide onsite or web training
  • Working with our other offices, for some clients we need to provide 24X7 coverage. For this reason, you will be asked to participate in the coverage.
  • Other duties as assigned

Travel: 0% to 50%, depending upon office and business environment

Required Skills & Experience

  • Spoken and written English and Spanish skills are required
  • AX experience of 1-10 years
  • Ability to resolve application problems and communicate the results
  • Good interpersonal and communications skills.

Desired Skills & Experience

  • Other language skills are a plus
  • College degree in Business, Accounting, IT systems, or equivalent
  • Help desk experience
  • Ability to prioritize multiple tasks

TSI Support Specialist - NAV (Manila, Philippines)

The Training, Support and Implementation (TSI) Specialist provides technical support to customers, answering complex questions on function and usage of MS Dynamics NAV software and the clients’ related business process.  The Specialists are the primary liaison between KCP Dynamics and our clients’ software users.  Each TSI Specialist works as a part of our office-based teams to provide quality, robust support for our clients.  Some specialists will provide training remotely and on-site with the occasional participation implementations.

Responsible to know and follow KCP TSI support processes to deliver globally consistent support

  • Be an active member of the regional team and sometimes participate in global special-issue teams
  • Manage support tickets with respect to priority, technical knowledge, and support knowledge
  • Provide information about tickets to managers as requested for reporting
  • Based upon needs of our clients and Specialist skills, participate in implementation projects or provide onsite support
  • Based upon needs of our clients and Specialist skills, provide onsite or web training
  • Working with our other offices, for some clients we need to provide 24X7 coverage.  For this reason, you will be asked to participate in the coverage.
  • Other duties as assigned
  • Travel: 0% to 50%, depending upon office and business environment

Required Skills & Experience

Spoken and written English skills are required

NAV experience of 1-10 years

Ability to resolve application problems and communicate the results   

Good interpersonal and communications skills.

Desired Skills & Experience

Other language skills are a plus

College degree in Business, Accounting, IT systems, or equivalent

Help desk experience

Technical/developer skills or other specialty is an advantage

Ability to prioritize multiple tasks

MS Dynamics AX - Technical and Functional Consultant (Bogota, Colombia)

KCP Dynamics currently has openings for AX Functional and Technical Consultants of various levels to join our Bogota team. The AX consultant must be able to speak and write in English and Spanish. To be considered please apply with your resume attached.

Job responsibilities

  • Working on a full life-cycle implementations of Dynamics AX solutions
  • Functional and technical requirement gathering and documentation
  • Travelling to client sites whenever needed
  • Implementation and deployment of AX modules and customizations
  • Project scoping and estimation
  • Fit-Gap analysis
  • Pre-Go-Live and Post-Live training and support
  • Quality Assurance and Testing

Development/Technical Skills

  • 2+ years in Dynamics AX ERP design and implementation
  • Dynamics AX Security System setup and administration
  • AX User Tools
  • MorphX
  • X++ Editor / Debugger
  • Experience in Data migration is a plus
  • MSSQL Server, SSRS is a plus
  • Technical solution description and documentation
  • Demonstrated knowledge in system upgrades, integrations and testing
  • Certification in AX programming is a plus
  • Ability to analyze and recommend solutions to any technical difficulty in a timely manner

Business/Functional Skills

  • Ability to map and configure clients’ business requirements into Dynamics AX
  • Hands-on experience in key Dynamics AX modules
  • Certifications in SCM and Financials modules, additional certifications are a plus
  • Excellent business communication and leadership; able to manage multiple projects concurrently
  • Proven capability to collaborate with non-professional as well as professional stakeholders at all levels
  • Ability to work in a team environment and add to his teams’ knowledgebase and AX experience
  • Minimum one end-to-end ERP implementation experience
  • Project scoping, analysis, and estimation
  • Knowledge of MS Sure Step implementation methodology
  • General Pre-sales skills

Educational Background

  • BA or BS in Computer Science or Engineering Degree

Languages

  • Spanish and English
  • Other language is a plus
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Come and work with our amazing team of international Consultants!