{"id":25653,"date":"2026-07-18T20:26:14","date_gmt":"2026-07-18T18:26:14","guid":{"rendered":"https:\/\/kcpdynamics.com\/copilot-features-that-revolutionize-sales-in-microsoft-dynamics-365-business-central\/"},"modified":"2026-07-18T20:26:14","modified_gmt":"2026-07-18T18:26:14","slug":"copilot-features-that-revolutionize-sales-in-microsoft-dynamics-365-business-central","status":"publish","type":"post","link":"https:\/\/kcpdynamics.com\/en\/copilot-features-that-revolutionize-sales-in-microsoft-dynamics-365-business-central\/","title":{"rendered":"Copilot Features That Revolutionize Sales in Microsoft Dynamics 365 Business Central"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"25653\" class=\"elementor elementor-25653 elementor-23202 elementor-bc-flex-widget\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3498ecfd e-flex e-con-boxed e-con e-parent\" data-id=\"3498ecfd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64d33169 elementor-widget elementor-widget-text-editor\" data-id=\"64d33169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As someone responsible for implementing <strong>Microsoft Dynamics 365 Business Central<\/strong> solutions, I know that success in your sales department depends on two factors: <strong>operational agility<\/strong> and <strong>precision in information<\/strong>. Copilot combines generative artificial intelligence and contextual automation to drive both pillars, from the first quote to the final payment.<\/p><p>In this article I will guide you, step by step, through all the <strong>added Copilot features<\/strong> you can already activate\u2014and those coming in future waves\u2014to transform the <em>quote-to-cash<\/em> process. You will see how to generate product descriptions in seconds, create quotes by voice, automate order entry from email, and anticipate delay or non-payment risks before they affect the customer.<\/p><p>Get ready to discover how these capabilities translate into <strong>fewer clicks, consistent documents and faster decisions<\/strong>, and why implementing Copilot today strengthens your competitive advantage tomorrow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9518b225 elementor-widget elementor-widget-heading\" data-id=\"9518b225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatic generation of commercial content<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d52d2073 elementor-widget elementor-widget-text-editor\" data-id=\"d52d2073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copilot turns the item card into a marketing text generator.<\/strong> Within the card I simply select <em>Draft with Copilot<\/em> and receive several drafts based on the product&#8217;s <strong>name, attributes and category<\/strong>; I just need to review and approve them to publish.<\/p><p>I can <strong>fine-tune tone, format and length<\/strong> by choosing options such as <em>Formal<\/em>, <em>Creative<\/em>, single paragraph or bullet list. I can also specify which attributes (color, material, capacity\u2026) should be highlighted, which improves SEO consistency and brand voice across the entire catalog.<\/p><p><strong>Uploading a photo is enough to start the item card.<\/strong> When loading the image, Copilot <strong>detects the appropriate category<\/strong> and proposes attributes and initial marketing text, minimizing manual entry when creating large collections.<\/p><p>Once the description is ready, <strong>one click sends it to Shopify<\/strong> along with the image, price and inventory, ensuring the online store stays aligned with Business Central without repetitive tasks.<\/p><p>The <strong>2024 Release Wave 2<\/strong> roadmap adds the ability to <strong>fill in variants, units of measure and substitutions<\/strong> based on similar items, further accelerating product creation and ensuring complete data before the first sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cc99bd1 elementor-widget elementor-widget-heading\" data-id=\"6cc99bd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Best practices to get the most out of it<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-164bb153 elementor-widget elementor-widget-text-editor\" data-id=\"164bb153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Define rich attributes<\/strong> from the very beginning: the more data Copilot has, the more persuasive the text will be.<\/li><li><strong>Set a fixed corporate tone<\/strong> so that all descriptions maintain consistency and better positioning.<\/li><li><strong>Always validate the draft<\/strong>: AI speeds things up, but human oversight ensures technical accuracy and regulatory compliance.<\/li><\/ul><p>With these capabilities I go from investing minutes to <strong>just seconds per item<\/strong>, achieve uniform descriptions optimized for search engines, and accelerate the launch of new products online.<\/p><p>PRO TIP \u2013 Automatic generation of commercial contentSet up a <strong>custom field &#8220;Brand Tone&#8221;<\/strong> on the item card (e.g. &#8220;technical-premium&#8221; or &#8220;proximity-sustainable&#8221;) and call that value within the prompt: <em>&#8220;Draft description with tone {Brand Tone}&#8221;<\/em>. This guarantees <strong>SEO uniformity<\/strong> across the entire catalog, and if your strategy changes, you only need to update one field to regenerate thousands of texts without reviewing them one by one.<\/p><p>\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=&gt;{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 7555051,\n\t\t\t\t\t\t\t\t\tformId: &quot;69ee043b-74a0-4723-8133-9ea7d8275ca1&quot;,\n\t\t\t\t\t\t\t\t\ttarget: &quot;#hbspt-form-1784396685000-3924545321&quot;,\n\t\t\t\t\t\t\t\t\tregion: &quot;na1&quot;,\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c9d7f9 elementor-widget elementor-widget-heading\" data-id=\"48c9d7f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assisted creation of quotes, orders and invoices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768aa0d0 elementor-widget elementor-widget-text-editor\" data-id=\"768aa0d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copilot replaces the old &#8220;fill in line by line&#8221; with a conversational and predictive flow.<\/strong> All it takes is typing\u2014or dictating\u2014&#8221;load 50 units of the DC 150 kW charger for July&#8221; for the system to analyze the text, identify the customer and create the document with lines, prices and availability already calculated. The heart of this magic is <strong><em>Suggest Sales Lines<\/em><\/strong>, which accepts free text, Excel files and guided prompts, and operates with two distinct skills\u2014<strong>Find Products<\/strong> and <strong>Fill Document<\/strong>\u2014to complete the order in seconds.<\/p><p><strong>Smart autocomplete reduces errors and speeds up data entry.<\/strong> When a field is left empty (payment terms, shipping method, sales agent, due date\u2026), <strong>Copilot proposes the most likely value<\/strong> based on historical patterns, so I only confirm or dismiss the suggestion. This <em>Autofill<\/em> is already part of <strong>2025 Wave 1<\/strong> and extends to both cards and sales documents.<\/p><p><strong>Natural language interaction covers the entire &#8220;quote \u2192 invoice&#8221; cycle.<\/strong> From the side chat I can issue commands such as &#8220;Convert this offer to an order and mark it urgent&#8221; or &#8220;Invoice everything shipped this week.&#8221; Copilot interprets the intent, executes the action and displays a summary for validation before posting.<\/p><p><strong>Emails are drafted automatically, summary included.<\/strong> When sending the quote, the message body is pre-filled with a clear explanation\u2014amount, deadline and terms\u2014so the customer understands it without opening the attached PDF, increasing the acceptance rate.<\/p><p><strong>Operational best practices<\/strong><\/p><ul><li><strong>Always describe quantities and units in the same sentence<\/strong> so that <em>Suggest Sales Lines<\/em> recognizes the pattern without ambiguity.<\/li><li><strong>Accept or adjust <em>Autofill<\/em> proposals<\/strong>; they feed the model and refine future suggestions.<\/li><li><strong>Review the generated email<\/strong>: personalizing the introduction maintains a human touch and reinforces customer trust.<\/li><\/ul><p>With these capabilities I transform minutes of typing into seconds of validation, maintain document consistency and free up time to focus on negotiation and after-sales service.<\/p><p><strong>PRO TIP \u2013 Assisted creation of quotes, orders and invoices<\/strong>Create a <em>prompt flow<\/em> called &#8220;Express Quote&#8221; in <strong>Copilot Studio<\/strong> that combines <strong>Suggest Sales Lines + Autofill + email sending<\/strong>. Then add an action button to the order toolbar. With one click you launch the flow: Copilot completes the lines, proposes terms, generates the PDF and drafts the email ready to send. You will turn phone meetings into formal quotes <strong>in less than a minute<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711e949d elementor-widget elementor-widget-heading\" data-id=\"711e949d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sales Order Agent and autonomous order entry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdc0a5e7 elementor-widget elementor-widget-text-editor\" data-id=\"fdc0a5e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Sales Order Agent<\/strong> is the first <strong>autonomous agent<\/strong> that Microsoft incorporates into Business Central to execute end-to-end capture of orders received by email. It monitors a shared inbox, analyzes the customer&#8217;s request, resolves queries by email, validates inventory and leaves the quote or order ready for your review.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35b2aa51 elementor-widget elementor-widget-heading\" data-id=\"35b2aa51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How it works behind the inbox<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b42dd597 elementor-widget elementor-widget-text-editor\" data-id=\"b42dd597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Continuous mailbox monitoring<\/strong>: a background process reviews the <a href=\"mailto:ventas@tuempresa.es\"><em>sales@yourcompany.com<\/em><\/a> folder every 20 s\u2014or the frequency you configure\u2014and creates a task for each detected thread.<\/li><li><strong>Automatic customer identification<\/strong> from the sender and their linked contacts; if the customer does not exist, it asks you to register them before continuing.(, )<\/li><li><strong>Multi-turn conversation<\/strong>: when data is missing (model, quantity, date) the agent maintains an intelligent exchange to clarify them without your intervention.<\/li><li><strong>Availability and price verification<\/strong> before generating the document; if there is insufficient stock, it reflects this in the response.<\/li><li><strong>PDF quote generation<\/strong> with the requested lines and all tax details; it attaches it to the email and awaits customer approval.<\/li><li><strong>Conversion to order<\/strong> after the customer&#8217;s &#8220;OK,&#8221; including the encrypted PDF again and full thread traceability.<\/li><li><strong>Full transparency<\/strong>: every agent action is recorded in the timeline and can be undone or adjusted before sending any external communication.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00975021 elementor-widget elementor-widget-heading\" data-id=\"00975021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Setup in two minutes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae342ae8 elementor-widget elementor-widget-text-editor\" data-id=\"ae342ae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In <strong>Copilot &amp; agent capabilities<\/strong> you activate the feature, choose the <strong>email account<\/strong> it will monitor and define whether it should create quotes, convert them to orders and request your review at each step. Only one agent per company is allowed, but you can give access to multiple users to oversee its work.<\/p><p>AvailabilityIn the public preview (version 26) it is enabled for environments in the United States, United Kingdom, Canada and Australia; Microsoft plans its <strong>GA in July 2025<\/strong> along with additional localizations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6632b20 elementor-widget elementor-widget-heading\" data-id=\"d6632b20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Operational best practices<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df65c414 elementor-widget elementor-widget-text-editor\" data-id=\"df65c414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Use a dedicated inbox<\/strong> to separate orders from general conversations and improve agent accuracy.<\/li><li><strong>Enrich item cards<\/strong> with attributes and descriptive texts: the agent will locate products with less ambiguity.<\/li><li><strong>Keep email review enabled<\/strong> at the beginning; this trains the team in the new flow and ensures a tone consistent with your brand.<\/li><\/ul><p>PRO TIPCreate a <strong>rule in Exchange<\/strong> that redirects any email containing the word <em>&#8220;order&#8221;<\/em> or <em>&#8220;quote confirmation&#8221;<\/em> to the agent&#8217;s inbox. This ensures that <strong>Sales Order Agent processes all incoming orders without missing any<\/strong>, while the main inbox remains free for value-added commercial management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-861eec45 elementor-widget elementor-widget-heading\" data-id=\"861eec45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Intelligent support in stock, logistics and shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d568fab0 elementor-widget elementor-widget-text-editor\" data-id=\"d568fab0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Copilot monitors the supply chain in real time and minimizes the typical stumbling blocks of fulfillment. These are the capabilities that deliver the most value during pick-pack-ship:<\/p><p>Dynamic suggestion of substitute itemsWhen the requested item is out of stock, I select Suggest with Copilot on the substitutions page and the AI scans descriptions, attributes and GTINs to locate compatible alternatives. It displays up to ten proposals with a similarity score (High, Medium, Low) that helps me decide on the spot.<\/p><p>Conflict detection during pick &amp; packWhile generating or posting a Warehouse Pick, Copilot reviews availability (reservations, blocked lots, dedicated bins) and alerts me if the pickable quantity is less than the ordered quantity, preventing shortages at the loading dock. It relies on the metrics from the Pick Summary page, including Pickable Qty., Avail. Qty. Excluding Shipment Bin and higher-priority reservations.<\/p><p>Partial shipment proposal with realistic datesIf I cannot fulfill the complete order, I simply request &#8220;Propose partial shipment&#8221; and the AI fills in the Qty. to Ship and Shipping Advice fields following the rules for customers who accept staggered deliveries; it also calculates the next availability window.()<\/p><p>Automatic drafting of the shipment confirmation emailWhen posting the shipment, I activate Draft email with Copilot and receive a message that includes the tracking number, ETA and a &#8220;View my order&#8221; link. I just review the text and click Send thanks to the native integration with Enhanced Email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-193e2c4f elementor-widget elementor-widget-heading\" data-id=\"193e2c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PRO TIP<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7af132b elementor-widget elementor-widget-text-editor\" data-id=\"e7af132b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Set up a &#8220;Shipping Notify&#8221; email template in Enhanced Email with placeholders $TrackingNumber$, $ETA$ and $SubstituteItem$. When Copilot drafts the notification, it will fill in those fields automatically and drive a higher CTR by giving the customer all tracking data at a glance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72c0e535 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"72c0e535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/kcpdynamics.com\/wp-content\/uploads\/Copilot-Business-Central-ventas-2-1024x574.jpg\" title=\"\" alt=\"Microsoft Outlook for Business Central Sales\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Microsoft Outlook for Business Central Sales<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a245036e elementor-widget elementor-widget-heading\" data-id=\"a245036e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bank reconciliation and AI-guided collections<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86ac3fb5 elementor-widget elementor-widget-text-editor\" data-id=\"86ac3fb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copilot brings artificial intelligence to the financial heart of Business Central<\/strong>: it reconciles more statement lines in less time and automates collection reminders with a tone that adjusts to the customer&#8217;s history.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3660fa6b elementor-widget elementor-widget-heading\" data-id=\"3660fa6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Bank reconciliation with Bank Reconciliation Assist<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3bd21ac elementor-widget elementor-widget-text-editor\" data-id=\"e3bd21ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Within the <strong>Bank Account Reconciliation<\/strong> page I now find the <strong>&#8220;Reconcile with Copilot&#8221;<\/strong> action. When I click it, the AI <strong>increases the percentage of reconciled items<\/strong> and, for those that remain open, <strong>proposes the appropriate general ledger account<\/strong> based on the amount, date and description of the transaction.(, )<\/p><p>After importing the statement (MT940, CAMT.053, CSV) the system marks direct matches in green; Copilot&#8217;s new suggestions appear in amber with a contextual message: <em>&#8220;Could correspond to G\/L 62500 \u2013 Bank charges (High confidence)&#8221;<\/em>. I accept or adjust in the same view and <strong>post the residual lines without opening the general ledger<\/strong>.<\/p><p>This feature has been available <strong>since version 23.1 (Update 24)<\/strong> in preview mode and is activated in <strong>Feature Management<\/strong>; it only requires Business Central online. Microsoft expects <strong>GA for all localizations before September 2025<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ee580a6 elementor-widget elementor-widget-heading\" data-id=\"9ee580a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Intelligent collections with Collections Copilot<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316f6cd9 elementor-widget elementor-widget-text-editor\" data-id=\"316f6cd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When I open an email from a past-due customer in Outlook, the <strong>Copilot for Finance<\/strong> side panel connects in real time to Business Central and <strong>displays the outstanding balance, overdue invoices and average payment days<\/strong>. With one click I generate a <strong>friendly reminder, a formal notice or a payment plan<\/strong>, always aligned with the tone used in previous communications.<\/p><p>The message automatically inserts <strong>payment links<\/strong> and attaches the PDF of each invoice, so the customer can settle the debt without leaving the email. The entire exchange is recorded on the customer card and updates the <strong>aging<\/strong> instantly.<\/p><p><strong>Tangible benefits<\/strong><\/p><ul><li><strong>Less manual work<\/strong> reconciling statements and classifying commissions.<\/li><li><strong>Reduction in DSO<\/strong> (Days Sales Outstanding) by guiding collections with the optimal tone.<\/li><li><strong>Unified visibility<\/strong>: Outlook, Business Central and Copilot share the same data without switching windows.<\/li><\/ul><p>PRO TIPDefine a new field &#8220;<strong>Risk Rating<\/strong>&#8221; (A, B, C) in the <strong>Customer Posting Group<\/strong> table. Create three Collections templates in Copilot Studio that vary <strong>tone, deadline and frequency<\/strong> according to the rating. This way, <strong>level A<\/strong> customers will receive soft and spaced reminders, while <strong>level C<\/strong> customers will receive more direct notices and an automatic link for a payment plan, all without manual intervention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f60b22b elementor-widget elementor-widget-heading\" data-id=\"0f60b22b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guided analytics and executive summaries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-529b787a elementor-widget elementor-widget-text-editor\" data-id=\"529b787a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copilot transforms Business Central data into actionable information without having to export to Excel.<\/strong> Through <strong>Analysis Assist<\/strong>, summaries in the <strong>FactBox<\/strong> and <strong>cash flow prediction<\/strong>, I turn endless lists into AI-backed decisions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-944ba72c elementor-widget elementor-widget-heading\" data-id=\"944ba72c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Assisted analysis directly in lists<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7450a1 elementor-widget elementor-widget-text-editor\" data-id=\"1c7450a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I activate <strong>analysis mode<\/strong> in any list, open a new tab and type:<\/p><p><em>&#8220;Average sales over the last 12 months by category and sort them from highest to lowest&#8221;<\/em><\/p><p>In seconds, <strong>Analysis Assist<\/strong> creates the <strong>board with fields in rows and columns, filters, pivots and totals<\/strong>; I just drag a field to refine the view. The AI suggests groupings and calculations (&#8220;average margin,&#8221; &#8220;standard deviation&#8221;) that accelerate trend detection without leaving Business Central.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81581c9d elementor-widget elementor-widget-heading\" data-id=\"81581c9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Instant summaries in the FactBox<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dea1bb40 elementor-widget elementor-widget-text-editor\" data-id=\"dea1bb40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When I open a customer, order or item card, I click <strong>&#8220;Summarize with Copilot&#8221;<\/strong> and receive two or three sentences highlighting <strong>available credit, overdue orders and key KPIs<\/strong>. The points are linked: I click on &#8220;overdue&#8221; and jump to the aged balances report. I get context instantly and can drill down only if necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c3d9b3 elementor-widget elementor-widget-heading\" data-id=\"d2c3d9b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Real-time financial prediction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13fcf050 elementor-widget elementor-widget-text-editor\" data-id=\"13fcf050\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Copilot leverages <strong>Azure AI<\/strong> to generate a <strong>cash flow analysis<\/strong> that cross-references documents with future due dates, sales forecasts and historical non-payment patterns. The result is an interactive chart that highlights negative gaps or surpluses and proposes corrective actions\u2014for example, requesting financing or renegotiating terms\u2014before the treasury suffers.<\/p><p><strong>Direct benefits<\/strong><\/p><ul><li><strong>Speed<\/strong>: from manual reports to views in seconds.<\/li><li><strong>Depth<\/strong>: I detect trends and anomalies without macros or Power BI.<\/li><li><strong>Proactivity<\/strong>: I anticipate liquidity and delay problems, not just measure them.<\/li><\/ul><p>PRO TIPSave your favorite <strong>Analysis Assist<\/strong> tabs as <strong>personal views<\/strong> and check the <em>Show when opening page<\/em> option. This way the team opens each morning with their updated dashboard and does not waste time configuring filters or downloads.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da091ad6 elementor-widget elementor-widget-heading\" data-id=\"da091ad6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Omnichannel conversational experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a71a791 elementor-widget elementor-widget-text-editor\" data-id=\"5a71a791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copilot opens a continuous dialogue channel between Business Central, Outlook and Teams<\/strong>, so that all your commercial interactions flow in natural language.<\/p><p><strong>Chat within Business Central<\/strong><\/p><p>In the right panel I activate <strong>Chat with Copilot<\/strong> and ask, for example: <em>&#8220;Who are my five customers with overdue orders?&#8221;<\/em> or <em>&#8220;Create an order identical to Fabrikam&#8217;s last one.&#8221;<\/em> Copilot interprets the intent, <strong>returns the answer linked to the records<\/strong> or directly generates the document, ready for me to review before posting. I also navigate more easily: a command <em>&#8220;open the Contoso customer card&#8221;<\/em> takes me to the destination without going through menus.<\/p><p><strong>Outlook Inbox: from email to quote in one click<\/strong><\/p><p>The <strong>Business Central add-in for Outlook<\/strong> adds a side panel with <strong>Contact insights<\/strong>: I see the balance, sales history and can <strong>create or send quotes and invoices<\/strong> without leaving the email. When the message includes quantities and prices, Copilot <strong>detects the items and pre-fills the lines<\/strong>\u2014the experience Microsoft internally calls <em>Scan &amp; Act<\/em>. This way I respond to a customer request with a draft quote in seconds.(, )<\/p><p><strong>Microsoft Teams: meetings that update the customer card<\/strong><\/p><p>During a video call, <strong>Copilot in Teams<\/strong> takes notes, summarizes key points and suggests tasks. With the <strong>Business Central app for Teams<\/strong> I attach that summary to the order or customer timeline, so the team sees context and pending actions without leaving Teams.<\/p><p><strong>Key advantages<\/strong><\/p><ul><li><strong>Fewer clicks<\/strong>: I query, update and create documents from the conversation.<\/li><li><strong>Unified context<\/strong>: the same AI and the same data accompany the user wherever they work.<\/li><li><strong>Express onboarding<\/strong>: new sales reps learn to &#8220;talk&#8221; to the system before mastering the classic interface.<\/li><\/ul><p><strong>PRO TIP<\/strong>Define a <strong>glossary of frequent commands<\/strong> in Copilot Studio\u2014for example <em>&#8220;Status of this order?&#8221;<\/em>, <em>&#8220;Resend invoice to customer&#8221;<\/em>\u2014and publish it as <em>Chat suggestions<\/em>. This way your team has <strong>automatically suggested shortcuts<\/strong> right when they start typing, accelerating adoption of the conversational experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1ce83fc dce_masking-none elementor-widget elementor-widget-image\" data-id=\"b1ce83fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/kcpdynamics.com\/wp-content\/uploads\/Copilot-Business-Central-ventas-1024x574.jpg\" title=\"\" alt=\"Microsoft Outlook for Business Central Sales\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Microsoft Outlook for Business Central Sales<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2ef710 elementor-widget elementor-widget-heading\" data-id=\"5d2ef710\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Agent orchestration and advanced flows<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45f0cbb8 elementor-widget elementor-widget-text-editor\" data-id=\"45f0cbb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>I no longer depend on a single Copilot that does everything\u2014I design a &#8220;team&#8221; of specialized agents that collaborate with each other and with Business Central.<\/strong> The new <strong>multi-agent orchestration in Copilot Studio<\/strong> allows each agent to take on a phase of the <em>quote-to-cash<\/em> process and delegate work to the next: a sales agent generates the quote, a logistics agent verifies stock and routes, and a finance agent schedules the invoice and reconciliation.<\/p><p><strong>Copilot Tuning<\/strong> refines each agent with <strong>my own data and processes<\/strong>: I train the model on historical contracts, price lists or credit policies without writing code and obtain more precise responses than a generic copilot.<\/p><p>To <strong>automate repetitive steps<\/strong> I connect <strong>Agent Flows<\/strong>: flows built with natural language or a visual designer that replace Power Automate and run when an agent needs a deterministic action (for example, generating a serial number or updating an order status). I can even <strong>convert my existing Power Automate flows<\/strong> and manage them from the same console.<\/p><p>When a system lacks an API, I activate <strong>Computer Use<\/strong>: the agent navigates the interface like a human user\u2014clicks, enters data and adapts if the screen changes\u2014bringing automation to legacy ERPs or external transport portals.<\/p><p><strong>Security and governance<\/strong> are maintained: each agent receives an <strong>identity in Microsoft Entra<\/strong> and inherits Purview policies, while the <strong>Agent2Agent (A2A) protocol<\/strong> connects third-party agents without exposing sensitive data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84d08c26 elementor-widget elementor-widget-heading\" data-id=\"84d08c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key benefits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37130e15 elementor-widget elementor-widget-text-editor\" data-id=\"37130e15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Cross-module flows without code<\/strong>: sales, logistics and finance work in sequence without custom integrations.<\/li><li><strong>Scalability<\/strong>: I add or replace agents as the business grows, without rebuilding the entire process.<\/li><li><strong>Full observability<\/strong>: the console shows every step, metric and capacity cost for debugging and optimization.<\/li><\/ul><p><strong>PRO TIP<\/strong>Define an <strong>orchestrator agent<\/strong> that listens for the event <em>&#8220;order at risk of delay&#8221;<\/em>; this agent can <strong>trigger an Agent Flow<\/strong> that:<\/p><ol><li>Queries Purchasing to advance the receipt,<\/li><li>Alerts the customer with an email drafted by Copilot,<\/li><li>Notifies the CFO if the margin falls below the threshold.With a single rule you get a <strong>coordinated and preventive response<\/strong> without involving your team in manual follow-up emails.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e477909 elementor-widget elementor-widget-heading\" data-id=\"6e477909\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Practical conclusions for your business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-689f51aa elementor-widget elementor-widget-text-editor\" data-id=\"689f51aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Copilot is already ready to multiply your sales team&#8217;s productivity\u2014you just need an activation plan and clear metrics to demonstrate the return.<\/strong> Below I outline the essential steps and the tangible benefits you will see within a few weeks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3080e4be elementor-widget elementor-widget-heading\" data-id=\"3080e4be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Activate features in minutes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9e4640 elementor-widget elementor-widget-text-editor\" data-id=\"aa9e4640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Visit <\/strong><em><strong>Feature Management<\/strong><\/em> and enable each capability marked as <em>Copilot<\/em> (product descriptions, Chat, Bank Reconciliation Assist, etc.). Some arrive as preview and require your explicit confirmation; others will be activated automatically from <strong>Update 25.4<\/strong>.<\/li><li><strong>Open <\/strong><em><strong>Copilot &amp; Agent Capabilities<\/strong><\/em> to grant permissions and review the <strong>Azure OpenAI data policy<\/strong>; from here you decide which users can try the features before mass deployment.()<\/li><li><strong>Use the quick path of the <\/strong><em><strong>Release Wave<\/strong><\/em>: each new wave publishes a list of features with availability dates; enabling those that fit your process lets you pilot without waiting for global GA.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ee3a63e elementor-widget elementor-widget-heading\" data-id=\"8ee3a63e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Measure the impact and celebrate results<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-338a387b elementor-widget elementor-widget-text-editor\" data-id=\"338a387b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Record the &#8220;baseline&#8221;<\/strong>: measure how long it currently takes a user to create a quote, reconcile 100 transactions or draft a collection email.<\/li><li><strong>Compare after two weeks of use<\/strong>: independent studies report <strong>average savings of 26 minutes per day<\/strong> on office tasks when adopting Copilot; the percentage is usually higher for repetitive data entry profiles.<\/li><li><strong>Monitor financial KPIs<\/strong>: DSO, number of lines reconciled on the first pass and order-to-cash cycle time are indicators that react quickly to Copilot automation.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dad56df elementor-widget elementor-widget-heading\" data-id=\"1dad56df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key recommendations for frictionless adoption<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8006a9e4 elementor-widget elementor-widget-text-editor\" data-id=\"8006a9e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Start with a pilot group<\/strong>\u2014typically inside sales and administration\u2014to refine prompts and policies before scaling.<\/li><li><strong>Train on effective prompts<\/strong>: training users to &#8220;talk to the AI&#8221; has more impact than any technical adjustment.<\/li><li><strong>Integrate Copilot into your <\/strong><em><strong>runbooks<\/strong><\/em>: document how and when to use it at each phase; this will reduce the learning curve for new employees.<\/li><\/ul><p><strong>PRO TIP<\/strong>Create a <strong>Power BI dashboard<\/strong> that consumes the <strong>&#8220;Copilot Usage Telemetry&#8221;<\/strong> table (added after enabling the features) and visualizes <strong>time saved, most-used features and adoption by team<\/strong>. Sharing that data in the weekly meeting turns productivity improvement into a visible goal and motivates the rest of the organization to join in.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Discover how Copilot features in Microsoft Dynamics 365 Business Central transform your sales process from quote to cash with AI automation.<\/p>\n","protected":false},"author":1,"featured_media":23215,"comment_status":"","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":"","rank_math_description":"Discover how Copilot features in Microsoft Dynamics 365 Business Central transform your sales process from quote to cash with AI automation."},"categories":[1],"tags":[],"class_list":["post-25653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/posts\/25653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/comments?post=25653"}],"version-history":[{"count":0,"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/posts\/25653\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/media\/23215"}],"wp:attachment":[{"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/media?parent=25653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/categories?post=25653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kcpdynamics.com\/en\/wp-json\/wp\/v2\/tags?post=25653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}