If you are reading this article, it is very likely that you already know Microsoft Dynamics 365 Business Central. Business Central is a cloud ERP software aimed at small and medium-sized organizations to manage their business operations, improve their efficiency, and boost their productivity.
Being a cloud-integrated solution allows companies to move faster and innovate more.
One of the critical challenges faced by small and medium-sized organizations is the implementation of a single business system for all their areas, and that is because intensive and disconnected processes can hinder growth by making scalability more difficult.
Business Central addresses this challenge by offering a complete business management platform that connects sales, service, finance, and operations teams so they work as one. Dynamics 365 Business Central enables and accelerates the digital transformation of organizations by leveraging the cloud environment.
If you are planning to implement Dynamics 365 Business Central, you have probably wondered at some point what the cost of Business Central is.
This article will help you by answering most of the important questions and clarifying some implementation myths. We will look at Dynamics 365 BC pricing, licensing options, the main features available in each plan, and the cost of implementation services by a specialist partner.
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Technology implementation is simple, fast, and always successful
That technology has never been simple is a statement recognized by everyone. The diversity of manufacturers and standards, the rapid evolution to meet new emerging needs, and the desire to have the best technology with limited financial resources are elements that work against the success of the project.
On the contrary, product training; broad and intensive experience in company size and industry; team stability and constant training of implementation staff are factors that support its success.
How much does it cost to implement Dynamics 365 Business Central?
The cost of Dynamics 365 Business Central is not only determined by the number of licenses and implementation services. The cost of Business Central is also determined by the technology selection, the technical and financial resources available to the client, and the digital skills of the users.
Installing, integrating, and maintaining a new Dynamics 365 solution is complex, so it is best to work with certified expert partners for a cost-effective and error-free process.
The relationship with the implementation partner goes beyond the implementation phase. The right partner will work in harmony with your team, help you get the best results from the solution, and support you with training and services after implementation.
Dynamics 365 Business Central licensing pricing plans
Business Central offers three pricing packages and licensing options. Below is a quick summary of the price points and features of each pricing plan.
| Option | Business Central Essentials | Business Central Premium | Business Central Team Members |
| Cost | 70 USD
Per user per month
|
100 USD
Per user per month
|
8 USD
Per user per month
|
| Functionality | Financial Management
Customer Relationship Management Inventory Management Sales Order Management Purchase Order Management Warehouse Management Human Resources Management |
Everything included in Essentials plus
Service Management Manufacturing Management
|
Ability to view and edit reports.
|
Factors that determine the implementation cost
There are numerous factors that make it impossible to determine a final price for implementation costs. We detail these factors below, which must be taken into account when setting the Business Central implementation cost.
Number of modules and their configuration
The number of integrations required with external software and their complexity.
The migration of existing data from the previous ERP.
The training hours for end users.
The training hours for the client’s technical team.
Availability of the client’s coordinating team.
Experience of the implementation partner.
Methodology of the implementation partner.
Localized version of the software (version adapted to the country’s legal requirements).
Development of new modules.
Customizations on the standard: quantity and depth.
Post-implementation support.
Business Central is an extensive software package that requires configuration expertise to meet the unique needs of the business. It is not simply out-of-the-box software that works right away. It is essential to work with an experienced implementation partner to customize the software and get the maximum return on your investment.
Why are there differences in implementation prices?
We know that when someone asks us “What does the implementation of Business Central cost?” and we answer that there is a range between $5,000 USD and $150,000 USD, that is not the answer they expect to hear. The range is so wide that there is no reference point at all.
For that reason, we recommend scheduling a free consulting session in which we can determine the scope of the project before proceeding to carry out an assessment.
This confusion has an explanation. A small magazine distribution company may require the implementation of Business Central only to keep its accounting up to date. In this case, the implementation cost would be at the lower end of the range.
However, if the request comes from a mid-range airline, it may be necessary to develop or connect some third-party modules for managing operational costs, connecting with crew payrolls, or settling international taxes, which pushes the cost up to the higher end of the range.
Cost of Business Central installation packages
Quick Start
Our standard installation package covers the most common functionality in small and medium-sized companies in the services and distribution sectors. It is a pre-configuration designed to carry out a quick Business Central installation, with a short installation timeframe and a price that reduces the usual cost by more than 40% thanks to measured and standardized processes, with a final price between $15,000–$20,000 USD.
(For countries such as Colombia, prices may range between COP55,000,000–COP75,000,000)
Standard Business Central
The standard package has an average cost of $50,000 USD and typically includes sales, purchasing and inventory, accounting, and financial management. It usually includes the configuration of modules to workflows, the import of live data from the previous ERP, and user training. The implementation of a standard package takes approximately six months to complete.
Advanced Business Central
In this case, the implementation process is very complex. Resources are typically involved not only for configuration but also for adapting functionality and developing business-specific functionality.
In this case, the user and licensing structure has greater complexity, which results in greater dedication to user training and support. Implementation costs range between $80,000 and $200,000 USD. The average implementation timeframe is around 12 months.
Get your personalized quote with KCP Dynamics
KCP Dynamics is a Microsoft Gold Partner with more than 20 years of experience in the Microsoft business applications ecosystem. KCP Dynamics has been designated as Microsoft’s Best Partner 2022 in the Business Applications category for all of LATAM.
To receive a personalized quote based on your company’s specific needs, request a free consulting session or contact us using the form located at the top of the page. We will be happy to answer your questions.