AI Agents for Sales and Customer Service Integrated with Dynamics 365
Complete guide on AI agents for sales and customer service in Dynamics 365: types, licensing, LATAM governance, comparison with Salesforce, and real ROI.
Copilot in Microsoft Teams: practical guide with real examples to get the most out of AI in your daily work
Practical guide to Copilot in Microsoft Teams: ready-to-use prompts, reusable templates, real role-based examples and KPIs to measure impact from day one.
The Microsoft Modern Work Concept
Discover what Microsoft Modern Work is, its purpose, the elements that make it up, and the advantages it offers for companies and employees.
Digital Transformation: An Unfinished Assignment?
Digital transformation is present in the daily lives of most professionals. Discover what it is, who is ready for it, and real company examples.
Agile Methodologies in ERP Implementation
Discover how Agile methodologies can be applied to ERP implementations, their benefits, challenges, and how they improve ROI and project delivery.
6 Field Service Solution Trends in 2022
Discover the 6 key trends shaping field service solutions in 2022, from automation and predictive maintenance to mixed reality and self-service portals.
DLP in Copilot: Secure Configuration in Microsoft 365
Learn how to configure DLP in Copilot with Microsoft Purview to protect sensitive data in Microsoft 365. Step-by-step guide, licenses, and real cases.
Context IQ, more intelligence for Dynamics 365 and Microsoft 365
Context IQ brings embedded functionality in Microsoft Dynamics 365 and Microsoft 365 to boost collaboration capabilities using Artificial Intelligence.
Microsoft Dataverse in Dynamics 365
Discover what Microsoft Dataverse is, its main advantages, how it integrates with Dynamics 365 and Power Platform, and how it differs from Azure.
The Digital Imperative for Every Organization
Satya Nadella’s article on the digital imperative for every organization, published on July 20, 2022, at Microsoft Inspire annual partner conference.